FBW US FAQ

Fulfillment By Wish (FBW) is a logistics program offered by Wish to merchants who ship orders to major customer markets in North America and Europe.

This article helps address some of the commonly asked questions about the FBW US program particularly.

To learn more about the FBW program in general, including its benefits, processes, and operations, please visit the Fulfillment By Wish (FBW) overview article.

From August 18, 2021, 12:00AM Beijing Time to November 17, 2021 11:59PM Beijing Time, FBW US and the Uni-Freight Program will launch a limited-time promotion to waive the logistics fees for merchants delivering inventory to FBW-US-PLG via the Uni-Freight Program. Please see more details at the end of this article.

1. What are the FBW US warehouses available to me?

Currently, Wish provides access to the following FBW warehouse located in the United States:

• FBW-US-PLG warehouse: located in Ohio, the United States

Note that currently the FBW-US-PLG warehouse only supports delivery to the United States, but we may expand the supported destination regions and will promptly notify merchants of any updates. Merchants are able to view the shipping fees for each destination country on Merchant Dashboard FBW > General Fee and Payment Information page.

After signing into your Merchant Dashboard and navigating to FBW > Create a Shipping Plan page, the page itself will directly surface to you the exact warehouse(s) your account currently has access to.