wish平台A+物流计划泰国路向常见问题解答

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2. What are the dimensions and weight limits for packages delivered to Advanced Logistics Program warehouse (Thailand-bound orders)?

The dimension and weight limits for packages depend on the product types: general products/special products, and sensitive products.

	A-Super ECONOMY	A-Super STANDARD	Dimension limit requirements
Maximum weight (kg)
General & Special products	2	5	Length of any side ≤ 120cm Maximum dimension ≤ 120cm*60cm*60cm (L x W x H)
Sensitive products	2	5

Note that special products = products with built-in ion or button battery; sensitive products = products not categorized as general or special products, including but not limited to external batteries, powder, cream- or paste-texture products, knives, nail polish, nail gel, electronic cigarettes, lighters, etc.

Please note that starting August 6, 2020 12:00AM Beijing Time, for all Advanced Logistics Program orders arriving at the corresponding warehouses after this time with the length of any side exceeding 55cm, the packages’ length, width, and height will be measured.

The dimension weight of the packages will be calculated as (Length x Width x Height) / 8,000 (measured in kg). And shipping fees will be charged based on the dimension weight or actual weight of the packages, whichever is greater.

3. What is the maximum declared value of the package acceptable to Advanced Logistics Program for Thailand-bound orders?

Currently, the Advanced Logistics Program for Thailand-bound orders does NOT accept packages with declared value above $200 USD; if merchants ship Thailand-bound orders whose packages’ declared value is above $200 USD, please navigate to WishPost > the Dispute Toolkits page, and submit an online dispute to remove the corresponding orders from the Advanced Logistics Program and directly drop ship.

4. Are there any product categories unsupported by the Advanced Logistics Program for Thailand-bound orders?

Please consult "3. Product categories unsupported by the Advanced Logistics Program" in this article for a complete list of unsupported product categories.

Merchants should properly declare special or sensitive products in WishPost. In addition, when packaging sensitive products, please ensure safety during various processes from warehouses to destinations, including transportation, customs clearance, and customers unpacking.

5. Tax-related information

Thailand personal parcel customs tax allowance is 1500 Thai Baht. Currently, the Advanced Logistics Program logistics partner provides tax-inclusive services, and merchants do not need to pay extra fees.

If you have more questions about the Advanced Logistics Program for Thailand-bound orders, please do not hesitate to contact WishPost Customer Services, and we will respond to you as soon as possible.