wish平台A+物流计划韩国路向常见问题解答

1. A+ 物流计划韩国路向可接受的最大包裹申报价值是多少？

目前，A+ 物流计划韩国路向暂不接受申报价值大于150美元的包裹。如果wish商户需配送申报价值大于150美元的韩国路向包裹订单，请前往 WishPost > 申诉工具页面提交在线申诉，将对应的订单从 A+ 物流计划中移除，改为直发。

2. A+ 物流计划韩国路向有哪些不支持的产品类别？

请参阅此篇文章的“A+ 物流计划有哪些不支持的禁运品类？”部分，查看 A+ 物流计划不支持的禁运品类列表。

商户应在 WishPost 中正确申报特殊产品或敏感产品。同时，在包装敏感产品时，请务必确保从仓库到目的地之间的各种操作过程中的安全问题，包括运输、清关和用户拆包等过程。

3. 订单配送仓库

请参阅此篇文章的”A+ 物流计划订单配送仓库地址“部分了解详情。

4. 税务相关信息

韩国个人包裹海关免税额为150美元。目前，A+ 物流计划的物流合作伙伴提供含税服务，商户无需支付额外费用。

5. 商户如何提供韩国路向订单的 PCCC 信息才能符合清关要求？

对于中国大陆始发的韩国路向A+物流计划wish订单，如果用户向 Wish 提供了其 PCCC 信息，则该信息将被自动发送给wish商户平台的合作物流服务商。wish商户无需对这些订单采取额外操作。

对于韩国路向的非 A+ 物流计划订单，商户平台会为这些订单添加“韩国订单”标记，以帮助商户轻松识别出需要向物流服务商提供 PCCC 的订单。在商户平台的“订单”>“未履行的订单”和“订单”>“历史记录”页面，系统会为 UTC 时间2020年7月3日凌晨0时之后释放的所有韩国路向订单（不包括 A+ 物流计划订单）显示该标记。商户现可将这些订单的电子版的用户 PCCC 信息提供给相应的物流服务商，或在打印物流标签时在用户配送地址部分提供 PCCC 信息。

如果您对 A+ 物流计划韩国路向订单还有其他疑问，请与 WishPost 客服联系，wish商户平台会尽快给您答复。

wish商户官网原文详情：

3. What is the maximum declared value of the package acceptable to Advanced Logistics Program for South Korea-bound orders?

Currently, the Advanced Logistics Program for South Korea-bound orders does NOT accept packages with declared value above $150 USD; if merchants ship South Korea-bound orders whose packages’ declared value is above $150 USD, please navigate to WishPost > the Dispute Toolkits page, and submit an online dispute to remove the corresponding orders from the Advanced Logistics Program and directly drop ship. 

4. Are there any product categories unsupported by the Advanced Logistics Program for South Korea-bound orders?

Please consult "3. Product categories unsupported by the Advanced Logistics Program" in this article for a complete list of unsupported product categories.

Merchants should properly declare special or sensitive products in WishPost. In addition, when packaging sensitive products, please ensure safety during various processes from warehouses to destinations, including transportation, customs clearance, and customers unpacking.

5. Order delivery warehouse

Please consult "7. Warehouse address(es) to deliver Advanced Logistics Program orders to" in this article for details.

6. Tax-related information

South Korean personal parcel customs tax allowance is 150 USD. Currently, the Advanced Logistics Program logistics partner provides tax-inclusive services, and merchants do not need to pay extra fees.

7. How do merchants include PCCC information for their South Korea-bound orders to comply with customs clearance requirements?

If the customers provided their PCCC information to Wish, it will be automatically transmitted to our partner shipping carriers as part of the Advanced Logistics Program for Mainland China-originating, South Korea-bound orders. No additional actions are required from merchants for these orders.

For South Korea-bound orders that are not part of the Advanced Logistics Program, a “South Korea Order” flag will be added in the Merchant Dashboard to help merchants more easily identify the orders where PCCC needs to be provided to shipping carriers. For all South Korea-bound orders released after July 3, 2020 12:00AM UTC (excluding Advanced Logistics Program orders), the Merchant Dashboard Orders > Unfulfilled Orders page and Merchant Dashboard Orders > History page will display this flag. For these orders, merchants may now transmit customer PCCC information to their shipping carriers electronically or offline by printing out parcel shipping labels with PCCC as part of the customers’ shipping addresses.